Talk about a roller coaster ride. Zoom, the video conferencing company that became the main work communication tool during the pandemic, will no longer acquire Five9, a maker of cloud-based customer service software. While the all-stock deal announced in July should enable Zoom to enter the lucrative contact center market, it appeared that some major … Read more
For more than a year, Zoom’s mission has been to transform itself from an application into a platform. To that end, there were three announcements last year: Zoom Apps Development Tools, the Zoom Apps Marketplace, and a $ 100 million development fund to invest in some of the more promising startups building tools on their … Read more
Logitech has introduced some new wireless (and wired) earbuds with some unique features for business people. The key product is the Zone True Wireless Earbuds, which the company says will be the first to be certified by the three major video conferencing platforms: Zoom, Google Meet, and Microsoft Teams. Another unique feature is support not … Read more
AI-powered voice transcription service Otter.ai wants to make it even easier for its business users to record their meetings. Today, the company introduces Otter Assistant, a new feature that allows you to automatically join the Zoom meetings on your calendar, transcribe the conversations, and share the notes with other attendees. Although Otter.ai is already built … Read more